Privacy Statement
Privacy Statement for Copenhagen Cryo Center
Version: 2025
Applies to: www.barcelonacryocenter.com and any language versions
1. Data Controller
Copenhagen Cryo Center
Owned and operated by Dr. Igor Filipovski
Phone: +45 53 62 97 90
Email: info@barcelonacryocenter.com
Address:
Østerbrogade 62, 2. sal, th.
2100 Østerbro
Copenhagen
Copenhagen Cryo Center is responsible for processing your personal information in accordance with the General Data Protection Regulation and the Danish Data Protection Act.
2. What Personal Data We Collect
When you use our website, we may collect the following information:
Information submitted through the contact form
Your name
Phone number
Email address
Your message
(We ask that you do not include medical history or sensitive health information in the message field)
Technical information
IP address
Browser type
Device information
Pages visited
This information is collected through cookies only after you give permission through our consent banner.
3. How We Use Your Information
Your personal information is used for the following purposes:
To respond to your inquiry and contact you if you request a consultation
To follow up with you regarding your request
To maintain the security and performance of our website
To analyze website traffic if you give consent to statistics cookies
We do not use your information for any other purpose.
4. Legal Basis for Processing
We process your personal information on one or more of the following legal bases:
Your consent when you submit a form (Article 6, paragraph 1, letter a)
Our legitimate interest in responding to inquiries and providing information about our services (Article 6, paragraph 1, letter f)
Your cookie consent for analytics or marketing tools (Article 6, paragraph 1, letter a)
5. How Long We Store Your Information
Contact form submissions are stored for up to 90 days unless a longer dialogue with you requires us to retain the information.
Technical logs and cookie-related data follow standard retention periods set by our hosting and analytics services.
You may request that we delete your information at any time.
6. Who Has Access to Your Data
Your information is accessible only to:
Copenhagen Cryo Center staff
Our website administrator and technical service providers when needed for support
We do not sell, share, or rent your information to third parties.
7. Transfers of Data Outside the EU
Our website is hosted by WP Engine, which may process data in the EU and in the United States under Standard Contractual Clauses approved by the European Commission.
If you contact us through the form and the message is forwarded to a non EU email service, the same SCC protections apply.
8. Cookies
We use cookies to ensure the website functions correctly, and we use statistics or marketing cookies only if you give permission.
You can adjust or withdraw your consent at any time through the cookie settings link available on the website.
9. Your Rights
You have the right to:
Access the personal information we hold about you
Correct inaccurate information
Request deletion of your information
Limit or object to processing
Withdraw consent at any time
File a complaint with Datatilsynet (the Danish Data Protection Agency)
To exercise your rights, contact: info@barcelonacryocenter.com
10. Security
We take appropriate technical and organizational measures to protect your information from unauthorized access, alteration, or misuse.
11. Updates to This Policy
This Privacy Statement may be updated to reflect legal or operational changes. The latest version will always be available on our website.